Freshtel Bill Payment e-Guide

1. Quick Payment via

1.1 Email
1.2 QR Code
1.3 SMS

2. Online Payment via Customer Portal


1.1 Quick Payment via Email

Step 1: From the email, click on the payment link provided


1.2 Quick Payment via QR Code

Step 1: From the QR Code, click on the payment link provided or scan on the QR Code


1.3 Quick Payment via SMS

Step 1: From the SMS, click on the payment link provided

Step 2: Select the amount you wish to pay and click "Proceed" to continue




2. Online Payment via Customer Portal

Step 1: Go to "www.freshtel.my" , click "LOGIN"

Step 2: Fill in "Email" & password and click "Log in"

Step 3: Tick the billing invoice that you like to pay for and click "Pay Now" to proceed

Note: Please tick starting from the oldest outstanding bills


Please select your choice of payment method :

Finexus



Step 1: Select “Credit / Debit Card” and click "Proceed"

Step 2:  (Optional) Enable Auto Debit (Allowing Freshtel Internet to perform recurring payment after monthly bill is generated)

Step 3: Tick to agree on Freshtel Internet's Term & Condition & Privacy Notice and click "Pay Now" to confirm transaction


iPay88

Step 1:  “Online Banking” or "e-Wallet" and click "Pay Now"

Step 2: Fill in your name

Step 3: Click "Submit" to continue

Step 4: Select your bank account

Step 5: Click "Proceed" to confirm transaction