Freshtel System Upgrade on 19 May 2025, 6.00pm - 27 May 2025, 11.59pm
Dear ALL Customer and Business Dealer, Freshtel would like to inform you that a system upgrade will be conducted on 19 May 2025, 6.00pm - 27 May 2025, 11.59pm (GMT+8). During this period, Freshtel's WhatsApp service will be temporarily unavailable, and you will be unable to reach us through WhatsApp. Alternatively, you may contact our customer support for any inquiries with the following methods: Call to 03-9078 2963 Email to support@freshtel.my Create a ticket from our portal by clicking Helpdesk > Create Ticket. Meanwhile, we want to reassure our customers that your internet service will remain unaffected during this period, allowing you to enjoy uninterrupted internet access as usual. Sincerely, Freshtel Management 05 May 2025 尊敬的客户与业务合作伙伴， 创信互联网将在2025年05月19日，傍晚06.00时 至 2025年05月27日，凌晨11.59时 (GMT+8) 进行系统升级。 在此期间，我们的WhatsApp服务将暂时无法使用。为此，您将无法通过WhatsApp联系我们。您仍可通过以下的方式联系我们的客服： 拨打至 03-9078 2963 发送电子邮电至support@freshtel.my 通过我们的官网创建一个票务咨询服务：点击"服务台" > "创建票证" 尽管如此，您的互联网服务将不会受到影响，仍可像往常一样畅享不间断的网络连接。 感谢您的理解与支持。对于此升级期间可能带来的不便，我们深感抱歉。如有疑问，请联系我们的客服：support@freshtel.my。 此声明由创信互联网管理层发布 2025年05月05日
Thank you for your understanding, and we sincerely apologize for any inconvenience this may cause. If you have any inquiries, please don't hesitate to contact us at support@freshtel.my.