Managed Unified IP Communications Service

We can’t avoid it but the way businesses and corporates use voice services is evolving. Instead of traditional methods to deliver voice and data separately, our Managed Unified IP Communications Service means you can now use a data pipe for both.

Freshtel’s Managed Unified IP Communications Service allows your voice traffic to be carried as VoIP (Voice over IP) over our network and on to the PSTN (Public Switched Telephony Network). And you can continue to make and receive calls from the outside world just as you can with a traditional phone line.

Our Managed Unified IP Communications Service uses Session Initiation Protocol (SIP) Trunking as a communications ‘standard’ that’s becoming universally adopted for business communications across the globe. SIP Trunking allows VoIP (Voice over IP) calls to be made to and from traditional phone lines, across a data network. Because SIP Trunking is able to consolidate voice and data traffic over a single network connection, you no longer need to split out your voice and data traffic, which can deliver considerable cost savings. Any spare connectivity capacity can be used for Internet access and WAN connectivity.

Our Managed Unified IP Communications Service lets you get the most out of your network investments by delivering business voice over our Managed Dedicated Connectivity Service. We can connect to a range of IP PBXs and other equipment. Just contact us to find out more.


Peaks and congestion can occur with many networks, so to make sure call quality remains consistent, your LAN or WAN should be QoS enabled, end-to-end.